The Care Certificate is a collection of guidelines that health and social care workers must follow in their daily duties. The Care Certificate, which was created with the non-regulated workforce in mind, gives everyone the assurance that employees have the same basic skills, knowledge, and behaviours to provide compassionate, safe, and high-quality care and support.

The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate:

• Understand your role
• Your personal development
• Duty of care
• Equality and diversity
• Work in a person-centred way
• Communication
• Privacy and dignity
• Fluids and nutrition
• Awareness of mental health, dementia and learning disability
• Safeguarding adults
• Safeguarding Children
• Basic Life Support
• Health and Safety
• Handling information
• Infection prevention and control

Each standard is underpinned by full learning outcomes and assessment criteria.

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